Trade In Your Rug
We accommodate life’s changes. You can trade in the rug you purchased from us towards any other single rug of higher value.
The trade in value will be the price that you originally paid less a cleaning charge, although it can be reduced by certain stains, excessive wear or improper use.

Appraisals
We are happy to arrange an appraisal at your home, for as many rugs as you choose.

We charge according to the time spent in your home and the number of pieces that require written statements. It is not expensive and is often useful for insurance purposes or estate evaluation.
We also offer free appraisals here at the store with a prearranged appointment.

Professional Rug Cleaning
Rugs don’t need cleaning as often as you might have been led to believe.
They love to be vacuumed and might need cleaning as rarely as once in five years.
When you see a loss of overall vibrancy, you know it’s time to call us.

We’ve secured the services of the best professional rug washing operation that meets our high standards. The cleaning process used will remove layers of dirt hiding in the foundation of your rug.

Cost of cleaning is calculated by the size of the rug. Please contact us for estimates.
There are additional charges for handling pet stains, moths, and mildew.
Pickup and return delivery services are available.
Soda water is your friend! Please call for details.

Rug Restoration & Repair
We perform minor repairs at our store.
This includes: edge bindings and securing fringe ends
(we can show you the various methods when you’re here.)
Major restorations (and their estimates) require transport of the rug(s) to our Istanbul office and work by technically skilled and experienced restorers. This may include reweaving if the rug is badly worn considerably, or rebuilding the foundation where there is a hole or a cut.

Custom Made Rugs
Sometimes it is suitable to consider having a rug made to order...

We maintain our own looms in Turkey and Afghanistan.
Because of our own looms and great relationships with our suppliers,
we can offer the service of custom sized and/or custom colored rugs.
We can even create an entirely new design for you.